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PayPal raises some fees for US merchants from August 2021

PayPal has made the latest updates on 30th June 2021 about their price changes. They claim this change will be effective for PayPal accounts of US residents on 2nd August 2021 which might influence the small or medium businesses.

Factors Influence the TikTok Ads Cost

TikTok ads start at $10 per CPM. It seems to be pretty high compared with other platforms. Reports from AdAge in late 2019 point that advertisers on TikTok can spend between $50,000 to $120,000 depending on the ad format and ads objectives delivered to customers.

There are two main factors that impact the cost of your TikTok ads from the beginning of the advertising journey. So be careful to make your decision on ads optimization.

Facebook Reporting delay due to IOS 14.5 release

Since the moment Facebook and Apple competed with each other for privacy enforcement, the tracking tool system has been messed up. Now the Conversion API can support the gap in tracking but not totally is the same as before. Recently, Facebook has updated a lot of documents related to the data reporting section.

5 common reasons why customers cannot track their orders on your branded tracking page

Are you running a branded order tracking page in your store but sometimes get stuck with “not found order”. This blog deserves to have your quick stare. Check out 5 common reasons why your customers cannot track their order on your embedded tracking page and what you should do to resolve it on your end.

 

1. Order not fulfilled

 Many shoppers and merchants, when they see this, conclude that the tracking page doesn't work, but this is not the case. The first primary condition to track a parcel shipping status is that orders must be fulfilled. None of the tracking systems can track status if an order is unfulfilled and without a tracking number assigned from its courier. 

Simply go to your Store Admin => Orders tab => Unfulfilled orders => Mark as fulfilled. Find more details in this section of the official Shopify Help Center to learn more about orders fulfillment.

Latest update: Order Tracking by Omega will automatically sync all orders that are placed under these two statuses “Ordered => Order Packed” instead of “order not found”. Online buyers will be well informed that their item is in process. This feature effectively helps to reduce customer anxiety. But once the order is switched to “fulfilled” mode, the app will update the shipping details correctly according to the courier data.

2. Incorrect shipment data 

 Irregularly, you might run into trouble with erroneous data processed by fulfillment partners. The most common case is they return data to your store admin with the correct tracking number but wrong courier name or vice versa. Many tracking tools are worse off with this error and fail to track. In case you notice there is any conflict in tracking information of your clients’ orders, please quickly contact your fulfillment partners/apps to request them to fix the glitch. 

Latest update: Omega Order Tracking automatically detects the correct carrier based on the tracking code. The advanced feature will be released soon that will somehow resolve the glitch from the fulfillment side. 

3. Courier not supported

 The app only can track delivery shipments from supported carriers. Order Tracking by Omega currently supports over 180 carriers across the world,  including numerous of the most common in the United States, Canada, and China, such as USPS, UPS, FedEx, DHL, Canadian Post, and China Post. Check out our list here: 

https://www.trackordernow.com/

If you don't see a carrier on the list that's crucial to you, please email This email address is being protected from spambots. You need JavaScript enabled to view it. and we'll try to connect it!

4. Orders without shipment service

 This case might be rare but just in case you have order without using the services of any courier but still want to let our customer track status professionally, you can follow these steps to manually add shipping updates:

  • Go to “Orders” tab on Shopify Store admin =>  Select order without shipment => Mark as fulfilled => Add tracking => Insert Tracking Number => Select “Other” at Shipping carrier” section
  • Open Order Tracking app => Shipment tab => Select Order => Edit Status => Add Tracking History => Update Tracking

5. Delayed shipping update

Occasionally, you might encounter delays in tracking due to some technical issues from courier partners or app providers. Please contact our Developer Team via live chat in the right corner for further support or email us via This email address is being protected from spambots. You need JavaScript enabled to view it.

We hope we have answered your top questions about not finding shipping tracking. However, if you are still experiencing the issues, contact us for further support.

Why choosing couriers carefully is important?

The ability to ensure the status of the order from the time of collection at the store to the hand of the recipient, service charges and payments, cargo insurance, civil liability in the event of a dispute, or indemnification are all examples of the efficiency that shipping companies provide to store owners. There are a lot of companies that provide ship services nowadays thanks to the lucrative pie that is expanding after the covid-19 pandemic. Then, among too many choices, why is being careful to choose the couriers is important?

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