Your dropshipping orders are most likely fulfilled from Chinese factories, which we know most customers worry about when products come from Asia. We have you covered! In this blog, let us show you our improved blacklisting functionality of Omega Order Tracking app, which effectively erases your concern of unpublishing the actual product origin.
It’s never too early to prepare for the holiday season as an E-commerce business and this 2021 holiday surge especially is primed to be one of the busiest seasons ever. Shoppers are on the go, they are more discerning. They have longer wishlists and they have more places to shop. So it makes it even more competitive for online merchants. Getting customers to shop would not be a problem for retailers during the holiday time but how to nurture one-time buyers from this period, increase their lifetime values and get them to be advocates for stores should be focused on.
Here are a few tips to help you proactively manage your store’s post-purchase flow over the holiday season to build stronger bonds with your existing and new customers.
The Store pickup feature of Delivery date by Omega will combine the ease of shopping online with the promptness of purchasing from a local retailer. Research by PricewaterhouseCoopers and AT Kearney shows that 80 percent of customers research their purchases online, but 75 percent of consumers still prefer to buy products in a physical store. So what's the deal? Why is this trend growing?
Before 2021 ends, Facebook CEO Mark Zuckerberg has a presentation about his ambition to a new initiative - Metaverse. More than a social network and beyond the set of connected apps, Metaverse will be the next revolution of the internet.
So what is the exact meaning of Metaverse?
Shipping notification emails seem to not always get enough attention it deserves from marketers but they are the only emails you can almost certainly ensure each of your clients will read. By adding a few fundamental components and a little creativity, these emails, however, may help develop client loyalty, better the post-purchase experience, and generate a unique voice for your store.
See how these 5 tips can help you take your shipping notification email to the next level and get the most open rates:
"Your order has been shipped!" seems to be the most common subject email but it’s not the best. Intelligently adding dynamic fields to make everything more precise should be what you are looking for. Write something like:
Hey, [Customer Name]! Your order # [Order number #] from [Store Name] has shipped!
This provides the consumer with all of the information they require. It raises the chances that a consumer would read the email to track their package rather than dismissing it as spam. It also puts identifying information like the order number in the spotlight.
Although including your store's logo and banner, as well as font colors, maybe an irrelevant detail, it significantly elevates your brand's image in customers’ minds. High-quality shipment notification with the store's highlighted logo can add the finishing touch to a positive customer experience, especially when the order is delivered as estimated.
Having a tracking number is sufficient, but copying and pasting it into a carrier's website can be tedious for your customers and lose your brand awareness. The majority of people view shipping confirmation emails on their phones so hyperlinking the tracking number to the “Track Order” button that redirects to your branded tracking page will provide convenience and benefit your brand image. Click here to create your own tracking page.
Make your customers more excited about their recent purchase by including an image of what they just purchased in the shipping confirmation email.
Usually, customers remember what they buy, but a snapshot of the item(s) makes it easier for them to retrieve information about their order. Plus, they can effortlessly pull up the email and show their friends what they purchased. That also highlights your brand further.
Make sure to include order ID, item(s)/variant(s) like (size,color,quantity,etc), Address and billing information.
Having trouble accessing support when something goes wrong can be extremely frustrating for a customer. To avoid it, customer service should be conveniently located under the heading "We're Here to Help," so there's no question about where your customer should go if they wish to speak to someone. For example:
Please reach out to us if you’re worried about receiving your order in time. You can email us at
The main purpose of shipment confirmation emails is just to pique a customer's interest in their recent purchase while also offering them the resources they need to track their order. However, by using the appropriate blend of detailed information and the brand’s image, your shipment status email might even be a key touchpoint in your customer retention strategy.
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