Click here to see How to add a tracking page to the Shopify store
1. Customize theme
There are 2 available display layouts of the tracking page that you can customize. You can click "Change theme" to switch the theme you want to apply for your tracking page.
2. Footer links
Customize the social media profiles and policy URL footer links of the tracking page: Facebook, Twitter, Instagram, Tik Tok, Pinterest, and other Terms, Privacy links. Customers click the words/icon to navigate to the desired info.
3. General Displays:
Customize the display layout, color, contain content, date-time format of the tracking page
- Show content: There are 5 available options to show content on tracking page
Main Color: Customize the main color of the progress bar, content title text of your tracking page. You can put exactly the color code to match your store's current theme.
Once you make changes and save, the display will change correspondingly.
4. Tracking Form
You can allow customers to track their orders with both Order ID and Tracking Number or with either only Order ID or only Tracking number.
Require email when tracking is optional.
5. Product Recommendation – Cross-selling for growing big
This section allows you to add other products with their price on the tracking page.
=> Customers will click the picture and get redirect to the product’s page
You can freely choose to enable/disable this function by checking "Enable" or "None"
6. Ask Review Setting
Allow the merchant to set up max 3 questions asking about your service with star-rating scales, discovering reasons and qualitative comments:
7. Display Review Setting
Allow you to display the reviews your customers submitted on the tracking page, showing the quality and credibility of their service.
*** Review Table ***
Manage Received Feedback
- Merchants could see details about a review submitted to them, including:
- The order is coming from
- Corresponding names of customers and couriers
- Average and detailed ratings
These data could be easily filtered by flexible commands.
- Choose to display a specific review
8. Tracking Status Display
You can edit the text matched with each tracking status. However, It's not allowed to hide or remove none of the tracking statuses.
9. Translation strings:
Display text on the tracking page in your desire language
Translation string settings
Allow the customer to translate your tracking page automatically by themselves
=> Click the extension to change the language
10. Progress bar
In this section, you can add your custom tracking status between Ordered and Information Received by clicking "Enable custom status". You can uncheck the button if you don't need
- Tracking status is where you edit the tracking status name
- Active after (days): The new status will be activated after the number of days you customize.
- Select icon: You can select the icon for the new tracking status here
11. Additional Content
Customize your tracking page by adding custom content, using HTML and CSS markup fragments
12. Location Blacklist
With this feature, you can hide or replace unwanted words/locations with your custom message on the tracking page.
13. Courier Mapping
With this feature, we allow you to display the Shopify Courier’s name on package fulfillment and the tracking page instead of your Actual Carriers.
Match AliExpress with Shopify’s Auspost
On the tracking page, the carrier name would change from AliExpress -> Auspost
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