Frequently Asked Questions

What is the benefit of the Omegatheme club?

By joining as a club member you can download all existing templates, themes, and extensions. You can also download all future templates, themes, and extensions within your membership period. You can also download the template's PSD files. Forum support is only available for all but club members will get priority. The support ticket is available for club members.

What is the payment method?

We are using a secure Paypal & Moneybookers payment method. Via Moneybookers, you can pay directly from your Credit Card and NEVER store your card information on our site.

After signup, Can I get a refund?

OmegaTheme reserves the right to refuse refunds if any efforts of refund policy abuse are detected. It has been observed that some of the users are rampantly downloading all products and then asking for a refund and again re-signup when new products are launched and then again ask for a refund.

I only want one template, is that possible?

Yes, a single purchase is available.

Can I modify the source code?

Of course, you can almost edit or modify any part of the template that you like including text, images, javascript or CSS code, etc. But there are some limitations to this part. You can not modify or delete our copyright code from the source files. The Developer plan members are freed from these limitations.

I paid but I am not able to log in or download!

Please check your BULK/SPAM box for the confirmation message. If you have not got it then please contact us with the proof of payment. Note: Normally our system creates the account after successful payment. There are some cases that your payment is not successfully done and then we have to review and process download information manually.

Can I share my username and password with others?

No. A username and password are specific to one person with up to five IP addresses only. If you share your details you will receive an automatic suspension of your account. If your download traffic logs exceed the total number of allowed downloads, your account will be suspended immediately.

What is a quickstart pack?

The quickstart package included all the files needed to install Joomla! latest stable version. By installing the quickstart pack you can get the exact look of whatever you are seeing on our demo server. Quickstart = Joomla! + Template + Component, Modules or Plugins + Images + SQL demo content

How to install a quickstart pack?

The installation process of the quickstart pack is described in our tutorial section. Click here to see the tutorial.

Can I remove the credit link "Design by Omegatheme.com ?"

If you are a membership member then you are allowed to remove the credit links. Keep in mind we do not allow Designed by Myself that is if you haven't done major changes on your own to the design (which you are fully allowed to).

If you are a free member then you are prohibited to remove our copyright link on the bottom of pages. It's the only requirement for our free version. For more information please read this link.

If you have any questions please do not hesitate to contact our sales department.

For each of your membership packages, to what does the "duration" refer?

The "duration" is the number of months you are allowed to access our Club membership area section to download our current, updates, and future templates/extensions and get our support.

Access all themes but limit download?

We released all themes/extensions under GPL2 License so you can use it with multiple domains that your own (No limited license for each domain but not share our product). You can download your themes/extensions in the duration package membership time that you purchased. Each download will calculate by 1 credit.

For example, if you purchase the GOLD package, you can access all themes and download 5 themes that you want anytime in 6 months membership duration.

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OmegaTheme Affiliate Program

OmegaTheme Affiliate Program

 

EARN UP TO 60%

COMMISSION PER SALE

 

 

affiliate money

Making money with OmegaTheme is too easy, since our amazing products sells themselves. So it should be an easy decision for you to signing up for our Affiliate Program and make some easy money. Here at the OmegaTheme Affiliate Program you can find the best affiliate program for your web site. You will earn up to 60% in commission on per sale you refer from your web site. Our program is free to join, it's easy to sign-up and requires no technical knowledge. Affiliate programs are common throughout the Internet and offer website owners a means of profiting from their websites. Affiliates generate sales for commercial websites and in return receive a percentage of the value of those sales.

 

 

 

 

WHY SIGN UP TO

OUR PROGRAM

 

 

earn up to 60%

Earn up to 60%

We give you the highest affiliate commission on the Joomla market: starts from 25% and up to 60%. These commissions might be changed in the future.

just drive traffic

Just drive traffic

We provide a wide range of eye-catching banner design and sizes, text links that you can display on your website to increase click-throughs and conversions.

just drive traffic

Easy to start

The process is dead-easy. You just sign up, choose a suitable banner and place it on your site. We also provide you with a lot of promotion materials to help you earn more commission.

 

 

Minimum Payout

$50 Regular

Payout Duration We will pay out commissions within 14 days from the end of the month. So affiliate commissions for June will be paid out by July 14th.
Payout Method You need a PayPal account to join.
Commission Type

 PAY PER SALE

Commission Structure Number of approved sales within 1 month Commission
1-5 25%
6-25 35%
26-55 45%
56+ 60%

PLUS - we'll give you a further 10% of all recurring subscriptions.  

 

 

Submit Your Design

Introduction

Here at OmegaTheme, we absolutely love collaborating with some of the brightest & most creative minds within our industry. We’d like to believe that the diversity within our themes collection is a huge bonus to all of our users; plus we believe that everyone should have the opportunity to sport a design by the world’s best on their personal website / blog.

Join Our Collaborative Design Team

We would love to further build on our network of Collaborative Designers we work with, and we believe this is a great opportunity for you, and other designers, to experience the prestige associated with having your design released on OmegaTheme. So if you have an amazing design concept for an upcoming theme release, you have some spare time on hand to experiment, or you just want to earn some dosh: then submit your designs to us.

We’re interested in buying the most awesome designs that get submitted. And yes – we said: buying. We’re definitely not in the business of spec-work and would love to pay you for your designs. Obviously though we can’t buy every design submitted to us, but if your design shows potential we’ll pay you accordingly.

Please note: we pay a flat rate for designs and do not offer any sales commission payment schemes.

Why Submit Your Design?

Here’s a few reasons for you to submit your design:

  • You’ll get the opportunity to tell all your friends that you designed a theme for OmegaTheme.
  • Your name will be listed on this page, along with some of the greats of modern web design.
  • We’ll be linking to your website from the theme listing page and sending quite a bit of traffic your way.
  • You may get paid to experiment / have fun / design something that a traditional client would never like.
  • We’ve found that collaborations are great in terms of developing your skills.

The Technical Stuff

We’ve designed, developed & released 50+ themes thus far; so we have a pretty good idea of what will work and what’ll be popular. Here’s a few pointers for your submission:

  • Check our themes collection and make sure that your submission is unique enough relative to the designs & types of themes we’ve released thus far. Also check our Themes Leaderboard to get an idea of which themes sell well and which are destined for the long tail.
  • Remember that we want you to design something unique and oozing your personal style; otherwise we would’ve just designed something ourselves.
  • Even though you’re only handling the design phase, please consider that the functionality shouldn’t be overly-ambitious for our developers,  instead it should be realistic in terms of executing it within the end-result.
  • Submit your design as a full-size, high resolution JPEG or PNG image. We generally need to see at least the homepage, but would prefer to see an inner page as well. If you design is chosen by us we’d then require a layered photoshop file with all the design elements neatly labelled.

Your Submission

To submit your awesome to us, please complete this form and we’ll review your submission. Consider that we get many submissions on a weekly basis; so it may take a day or two to respond to your submission.

By submitting this design you certify that the designs submitted is entirely your own work and that you posses all of the rights associated with the distribution & sale of this design work.

Suport Policy

Support Channels

- Omegatheme products are delivered ‘as is, with no implied meaning that they will function exactly as you wish or with all third-party extensions, components, plugins, modules, or other products.

- All questions regarding these topics should be directed to the approved forum board. Support questions of specific products must be posted on the forum board specific to that product.

- Emails and tickets requesting support will not be answered for FREE membership.

- Questions regarding memberships can be emailed to us via our contact page. Omegatheme does not commit to monitoring the forums, but we reserve the right to respond and answer questions.

- For product(s) free. We just support websites with Omegatheme.com's copyrights on the logo or at the footer.

Support Hours

Our general support hours are Monday to Friday, 08:30 to 17:00 (GMT+7). During this time, we can generally provide feedback on any support queries within 12 – 24 hours, whilst we will also commit to answer any queries outside of these hours within 36 hours (at weekend, we don't work for support and all your requests will be processed by next Monday).

The extent of our support

We only cover support for our templates/themes, and can’t give general Joomla/WordPress/Prestashop support that isn’t related to our templates/themes. For general support, you will have to use such as joomla.org, wordpress.org, prestashop.com

We understand that there is a fine line between what is considered support & modifications. So whilst we will try to help you with any type of query (support or modification), we can’t provide extensive help in terms of modifications. Technical support will thus take priority over modification support. We do however have a list of great designers & developers who can help you with modifications to our themes.

Definition of modification support

If you are requesting modification help, which only requires us to publish a couple of lines of code, we will be glad to assist you. If however, your query requires more than that amount of code to be published, we can only provide guidance and you would then need to hire a programmer if you don’t have the skills to implement it yourself.

Bug Fixing

It is our commitment to fix all theme bugs as quickly as possible after they are brought to our attention. During our general support hours, we can fix bugs within 24 – 48 hours. We will also try to provide a solution via the forum for smaller bug fixes, after which we will update the core theme package.

Terms and Conditions of Use

Please be sure you understand and agree to our terms of use before downloading or using any of Omegatheme.com templates for your personal or client sites. If you have any questions or concerns, you may contact us at the contact page.

You should carefully read the following terms and conditions. Your purchase or use of Omegatheme.com products or services implies that you have read and accepted these terms and conditions.

1. Copyright information

All editorial content and graphics on our sites are protected by U.S. copyright, international treaties, and other applicable copyright laws and may not be copied without the express permission of Omegatheme.com, which reserves all rights. Re-use of any of Omegatheme.com's editorial content and graphics for any purpose without our permission is strictly prohibited.

 

2. Restrictions

2.1. Memberships

Your Omegatheme membership grants you the right to the appropriate amount of domains based on the information below. Extensions may be used on an unlimited amount of domains. Standard template installations do not expire even after your membership expires, however, the amount of in-use domains is still limited to the number of domains allowed under the membership your expired membership had.
Sub-domains (foo.yourdomain.com, baa.yourdomain.com) and main domain (yourdomain.com) will be counted as 1.

 

2.1.1. Free Membership

  • You can access and use all OmegaTheme's free products (free templates, free themes, free extensions, etc. including products for Joomla!, Prestashop, etc.) on an unlimited number of domains.
  • You will get supports from the forum only!
  • You will not get supports via ticket or email.
  • "Designed by Omegatheme.com" at footer is required for free products (templates). Please retain this information besides your "Copyright [YEAR] [COMPANY NAME]" text.
  • You are not allowed to remove the copyright information at the header of files (templates, extensions).
  • If you want to remove those copyright/branding information, please purchase this additional fee (per domain): Copyright or Brand removal.

 

2.1.2. Omegatheme Joomla Template Club Memberships (OJTC)

 

Joomla Template Single - 1 Domain supported
  • You can access (download) all OmegaTheme's templates for Joomla! (Included Joomla! extensions come with template package).
  • You will get our supports via forum, ticket, email. The support is restricted to 1 domain. See Licensed Domains Declaration.
  • Downloads and supports are available for 3 MONTHS from the date of successful signup.
  • "Designed by Omegatheme.com" at footer is required for free products (templates). Please retain this information besides your "Copyright [YEAR] [COMPANY NAME]" text.
  • You are not allowed to remove the copyright information at the header of files (templates, extensions).
  • If you want to remove those copyright/branding information, please purchase this additional fee (per domain): Copyright or Brand removal.

 

Joomla Template Standard - 3 Domains supported
  • You can access (download) all OmegaTheme's templates for Joomla! (Included Joomla! extensions come with template package).
  • You will get our supports via forum, ticket, email. The support is restricted to 3 domains. See Licensed Domains Declaration.
  • Downloads and supports are available for 12 MONTHS from the date of successful signup.
  • "Designed by Omegatheme.com" at footer is required for free products (templates). Please retain this information besides your "Copyright [YEAR] [COMPANY NAME]" text.
  • You are not allowed to remove the copyright information at the header of files (templates, extensions).
  • If you want to remove those copyright/branding information, please purchase this additional fee (per domain): Copyright or Brand removal.

 

Joomla Template Developer - Unlimited domains supported

If you are planning to use or install Omegatheme's paid products on websites other than your own you must choose this membership, this excludes non-profit sites.

  • You can access (download) all OmegaTheme's templates for Joomla! (Included Joomla! extensions come with template package).
  • You will get our supports via forum, ticket, email. The support is for unlimited domains. See Licensed Domains Declaration.
  • Downloads and supports are available for 12 MONTHS from the date of successful signup.
  • Notice that - this membership does NOT grant you the right to redistribute products outside of "one on one" clients. It is intended for developers who are setting up a website on behalf of another party. Simply sharing a product is a violation.
  • You can remove copyright/brand information on templates. BUT please let us know about what domains in which you have removed this copyright/brand information. This helps us exclude those websites from the illegal websites list.

 

2.1.3. Omegatheme Prestashop Theme Club Memberships (OPTC)

 

Prestashop Theme Single - 1 Domain supported
  • You can access (download) all OmegaTheme's templates for Prestashop (Included Prestashop extensions come with theme package).
  • You will get our supports via forum, ticket, email. The support is restricted to 1 domain. See Licensed Domains Declaration.
  • Downloads and supports are available for 3 MONTHS from the date of successful signup.
  • "Designed by Omegatheme.com" at footer is required for free products (templates). Please retain this information besides your "Copyright [YEAR] [COMPANY NAME]" text.
  • You are not allowed to remove the copyright information at the header of files (templates, extensions).
  • If you want to remove those copyright/branding information, please purchase this additional fee (per domain): Copyright or Brand removal.

 

Prestashop Theme Silver - 3 Domains supported
 
  • You can access (download) all OmegaTheme's templates for Prestashop (Included Prestashop extensions come with theme package).
  • You will get our supports via forum, ticket, email. The support is restricted to 3 domains. See Licensed Domains Declaration.
  • Downloads and supports are available for 6 MONTHS from the date of successful signup.
  • "Designed by Omegatheme.com" at footer is required for free products (templates). Please retain this information besides your "Copyright [YEAR] [COMPANY NAME]" text.
  • You are not allowed to remove the copyright information at the header of files (templates, extensions).
  • If you want to remove those copyright/branding information, please purchase this additional fee (per domain): Copyright or Brand removal.

 

Prestashop Theme Gold - 5 Domains supported
 
  • You can access (download) all OmegaTheme's templates for Prestashop (Included Prestashop extensions come with theme package).
  • You will get our supports via forum, ticket, email. The support is restricted to 5 domains. See Licensed Domains Declaration.
  • Downloads and supports are available for 12 MONTHS from the date of successful signup.
  • "Designed by Omegatheme.com" at footer is required for free products (templates). Please retain this information besides your "Copyright [YEAR] [COMPANY NAME]" text.
  • You are not allowed to remove the copyright information at the header of files (templates, extensions).
  • If you want to remove those copyright/branding information, please purchase this additional fee (per domain): Copyright or Brand removal.

 

 

LICENSED DOMAINS DECLARATION

The licensed domain is the basis that helps us provide you quality supports.

 

You will need to add your domain(s) for each Membership subscription so that we can verify your licenses. Any domains using OmegaTheme Templates Club products without a license will be contacted and asked to be proof of the licenses.

Based on your Templates Club memberships (See above membership packages information), you can have 1, 3, 5, or more licensed domains, and the domain adding must be done within the validity time of your membership. This can not be done after its expiry date.

 

To add domains, please log in to Member Area and navigate to the "Domains" tab.

 

2.2. Login and Downloads

To prevent your membership account to be used illegally by someone else, the membership system will automatically temporarily block your account if it detects login action from more than 5 IP addresses in 48 hours.

In this case, you can contact us to re-active your account and you should change your password.

Since you can download unlimited template products (based on your membership account), please don't download continuously many packages in a short time to help our system not going to overload.

2.3. Non-Profit use

Non-profit sites are not counted towards your use of domains. Non-profit sites must be legally registered organizations in the country of their origin. Sites not meeting this requirement are not considered non-profit. Non-profit sites do not need to purchase a developer membership and may use any of the paid club memberships.

2.4. Modification

  • You may make any necessary modifications to our products to fit your purposes.
  • You may alter the product's code for your own use.
  • You may not distribute the original product's code or your modified product's code of the copyright materials listed under "License" above without the explicit permission of Omegatheme.
  • Porting to other platforms and content management systems and redistributing as GPL or otherwise is also strictly prohibited.
  • You may not remove or change the Omegatheme copyright information in the header of the XML descriptor file, PHP file for all products. You may remove all other Omegatheme copyrights and links DEPENDING on your Membership package (see section 2.1 in this document).

2.5. Unauthorized Use

You are authorized to make any necessary modification(s) to our products to fit your purposes. You may alter the product's code for your own use. But is strictly prohibited to distribute the original products code or your modified products code without the written permission of OmegaTheme.

The above assignment is not true for all the PHP (Hypertext Preprocessor) code that is inside our templates and/or modules. All the PHP (Hypertext Preprocessor) code inside our templates and/or modules is licensed under the GNU/GPL (GNU GENERAL PUBLIC LICENSE). For more information regarding this license please visit the GNU page.

Any member found violating these terms will be immediately suspended from our site with no refund. Any website or person found using an unauthorized Omegatheme's product will be banned from Omegatheme for life, with no option to back-license a product, and may not purchase any future paid products from Omegatheme.

2.6. Assignability

Domains privileges are granted per user account only. They are not transferable to other users without prior written consent from our company.

2.7. Ownership

You may not claim intellectual or exclusive ownership of any of Omegatheme's product, modified or unmodified. All products are the property of Omegatheme. Stock, copyrighted images are not included with your membership; they are not included with our products and may not be downloaded for your use.

 

3. Warranty and Disclaimer

Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental, or consequential damages or other losses arising out of the use of or inability to use our products. We make no guarantee that our products will function with third-party extensions. Browser compatibility should be tested by you on our product's demonstration page at http://demo.omegatheme.com.

 

4. Delivery

After we have successfully received your payment, your Omegatheme membership information will be emailed to the email address you provided during the payment process. This may take several hours but usually happens within minutes. If you do not receive an email after this time period, please contact us through this website. Upon logging in with the provided credentials, our Omegatheme support team will have instant access to your membership rights.

Your E-mail address must be valid because it will be used for communication purposes. It is strongly recommended that you do not use free email addresses because free emails can be checked more thoroughly and may take longer for activation as a result.

All subscription dates begin at the date on which they were paid.

 

5. Refund Policy

5.1. Refund Policy for Widget and Tool Apps

Ensuring your protection, we provide refunds within 30 days, offering either a full refund or a partial refund depending on individual cases. Please note, a processing fee may apply in certain instances.

  • For cancellations of app subscriptions, refunds for unused days will be processed after the app is uninstalled.
  • Lifetime use or one-time charge subscriptions are not eligible for refunds.
  • Refunds must be processed through the platform; we do not facilitate refunds to personal accounts unrelated to the platform. Additionally, payments cannot be transferred to another user of the platform.

Should you have any questions or concerns about the refund process, please feel free to contact our 24/7 live chat support for assistance. Alternatively, you can reach out to us via email at This email address is being protected from spambots. You need JavaScript enabled to view it.. We're here to help!

5.2. Refund Policy for Themes

OmegaTheme.com does not offer refunds for purchased products. Unlike physical goods, electronically distributed software and software licenses can be easily duplicated. Once we have distributed a release version to the customer, the sale is final, and you may not return the software for a refund or credit. Please be cautious and make sure you know what you are purchasing.
Under no circumstances OmegaTheme.com will provide refunds on a "your software is not what I need" basis. Finding a bug in our products is not a reason for a refund. If you do find bugs, please report them so that we can fix them. If you are uncertain of a specific feature, please contact us.

If you fall into one or more of the below, we're sorry: You are NOT eligible for REFUND

  • Refund is not applicable after 7 days since the date of your membership purchase.
  • The refund amount is equal to the membership fee minus the discount (if any).
  • Refund is not applicable on membership renewals.
  • Refund is applicable for Paypal payment only.
  • The refund would be denied in abuse cases, with abnormally high numbers of downloads within the 7 days.

 

6. Returns and cancellations

Since OmegaTheme.com is offering non-tangible irrevocable goods we can offer direct refunds if your account has not been logged-into yet. In this case, the refund will be provided without any question. OmegaTheme.com also will offer a full or partial refund within 7 (seven) business days starting from the moment when the member makes the payment. In this case, OmegaTheme.com has the right to ask questions for the refund and also we have the right to NOT offer the refund if we see reasonable. The above notice, also, applies to the license of all of our single purchase and membership purchase.

The only time membership will automatically renew is when you choose the 3-month, 6-month, or 12-month membership options, and then select the "PayPal" method of payment from the list of payment methods. These types of memberships will automatically renew to ensure uninterrupted service. You can cancel this recurring payment at any time.

 

7. Licenses

Below statements are applied for all Omegatheme's products included Template, Theme, Module, Component, Plugin, Design.

  • Any PHP portions of our products are released under GPL license version 2 or later.
  • All third-party libraries (PHP, CSS, JS, FONT, ICON, etc.) have their original licence information. Please see the license information that comes with those libraries.
  • All Omegatheme's product items(CSS stylesheets, JS, etc.) which have Omegatheme's copyright information on the source code of the products are released under Omegatheme proprietary license and these items can not be redistributed (resold) or repackaged for use other than those allowed by the Terms of Use of the subscription.
  • All image and design sources (PSDs) are released under the Omegatheme proprietary license and these items can not be redistributed (resold) or repackaged for use other than those allowed by the Terms of Use of the subscription.

See GPLv2 license. See License

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