Topic: Account disabled for new signup (1/1) - Forums

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TOPIC: Account disabled for new signup

Account disabled for new signup 7 years 2 months ago #6186

alexge OFFLINE Fresh Boarder Posts: 2 Karma: 0	This isn't really a pre-sales question as i have actually already made payment, but when I tried to log in, i was told my account was disabled. Could you please kindly help me look into this asap? Thanks, Alex
	The administrator has disabled public write access.

Re: Account disabled for new signup 7 years 2 months ago #6187

linh_omg OFFLINE Moderator Posts: 909 Thank you received: 568 Karma: 25	Hi, Please retry login and please make sure you type the correct username and password. Thanks
	If you need to send us FTP access / host access, administrator access or any private information: services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/ The administrator has disabled public write access.

Re: Account disabled for new signup 7 years 2 months ago #6189

alexge
OFFLINE
Fresh Boarder
Posts: 2
Karma: 0

Hi,

As you can see, I can log in to forum, so my id and password work well. Only when I try to log in to member area to download my template, i was told my account was disabled and asked me to contact admin. If i type a wrong password, it will tell me it's wrong. So i'm pretty positive it's something to do with my account status. Please kind help to look into this. Your fast response is highly appreciated.

Thanks,

Alex

The administrator has disabled public write access.

Re: Account disabled for new signup 7 years 2 months ago #6190

linh_omg OFFLINE Moderator Posts: 909 Thank you received: 568 Karma: 25	Hi, Sorry for this problem. You can now login and download. Thanks
	If you need to send us FTP access / host access, administrator access or any private information: services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/ The administrator has disabled public write access.

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