Welcome, Guest
Username: Password: Remember me

TOPIC: Support?

Support? 4 years 1 month ago #2639

  • fixitspud
  • fixitspud's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 11
  • Karma: 0
I paid for this template 3 days ago, I don't think it is unreasonable to expect information on how to setup the headboxes. The template looks nice but is pretty useless to us right now. If it was free it wouldn't be so bad, but I prefer to pay so that I can get some support.
The administrator has disabled public write access.

Re: Support? 4 years 1 month ago #2661

  • trungdt
  • trungdt's Avatar
  • OFFLINE
  • Administrator
  • Posts: 2287
  • Thank you received: 997
  • Karma: 121
Hello,

We're sorry about late for response cause we're updating all Joomla! template to latest version and K2, Virtuemart too. So we're so sorry, we will answer all question later.

Regards
The administrator has disabled public write access.

Re: Support? 4 years 1 month ago #2696

  • guilleguate
  • guilleguate's Avatar
  • OFFLINE
  • Junior Boarder
  • Posts: 22
  • Thank you received: 2
  • Karma: 0
I have problem to rename the Shop Name
i have this meesege: JUser: :_load: Unable to load user with ID: 62
i dont can change the name in the Virtuamart
The administrator has disabled public write access.

Re: Support? 4 years 1 month ago #2697

  • trungdt
  • trungdt's Avatar
  • OFFLINE
  • Administrator
  • Posts: 2287
  • Thank you received: 997
  • Karma: 121
Please execute below queries at your myqsl:
DELETE FROM `#__virtuemart_vmusers`;
DELETE FROM `#__virtuemart_userinfos`;
UPDATE `#__virtuemart_categories` SET `created_by`=0, `modified_by`=0;
UPDATE `#__virtuemart_products` SET `created_by`=0, `modified_by`=0;
UPDATE `#__virtuemart_vendors` SET `created_by`=0, `modified_by`=0;
UPDATE `#__virtuemart_customs` SET `created_by`=0, `modified_by`=0;
UPDATE `#__virtuemart_product_customfields` SET `created_by`=0, `modified_by`=0;
UPDATE `#__virtuemart_product_prices` SET `created_by`=0, `modified_by`=0;
UPDATE `#__virtuemart_manufacturers` SET `created_by`=0, `modified_by`=0;
 UPDATE `#__virtuemart_medias` SET `created_by`=0, `modified_by`=0;
 UPDATE `#__virtuemart_shoppergroups` SET `created_by`=0, `modified_by`=0;
 UPDATE `#__virtuemart_userfields` SET `created_by`=0, `modified_by`=0;
 UPDATE `#__virtuemart_userfield_values` SET `created_by`=0, `modified_by`=0;
 UPDATE `#__virtuemart_worldzones` SET `created_by`=0, `modified_by`=0;

Thanks
The administrator has disabled public write access.

Re: Support? 4 years 1 month ago #2717

  • guilleguate
  • guilleguate's Avatar
  • OFFLINE
  • Junior Boarder
  • Posts: 22
  • Thank you received: 2
  • Karma: 0
sorry... where i can change the MESSEGE in the header of explorers " Welcome to Washupitos.."
(Home name page)
The administrator has disabled public write access.

Re: Support? 4 years 1 month ago #2718

  • trungdt
  • trungdt's Avatar
  • OFFLINE
  • Administrator
  • Posts: 2287
  • Thank you received: 997
  • Karma: 121
Hello,

It's default Virtuemart frontpage when you point "Home" menu to front page of VM.
You can change your shop name in Virtuemart setting or assign Home menu to Joomla frontpage and display Virtuemart products on front page with Virtuemart Module.

Regards
The administrator has disabled public write access.

Re: Support? 4 years 1 month ago #2727

  • fixitspud
  • fixitspud's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 11
  • Karma: 0
I don't understand, you said you were busy and then helped somebody else on this thread :unsure:
Is there any chance you can help me?

a) The menu's do not work
b) I don't know how to create the boxes for virtue mart in the middle of the page
c) I would like the user guide that you said existed

Are there any of these things that you can help me with?
The administrator has disabled public write access.

Re: Support? 4 years 1 month ago #2728

  • trungdt
  • trungdt's Avatar
  • OFFLINE
  • Administrator
  • Posts: 2287
  • Thank you received: 997
  • Karma: 121
Now i'm back with you ;)

First, we're updated pet shop joomla template with user's guide and updated to latest version of k2 and Virtuemart also. You should redo download package template again.

Thanks for your patience!
The administrator has disabled public write access.

Re: Support? 4 years 1 month ago #2768

  • fixitspud
  • fixitspud's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 11
  • Karma: 0
I have reinstalled the template but the sub_menu still does not work. To make it work I have to click on 'Advertisers' then click on something else and then all of a sudden the sub_menu's appear.

Check it at www.thepawsociety.co.uk hover over Advertisers and the sub_menu's do not appear.
The administrator has disabled public write access.

Re: Support? 4 years 1 month ago #2771

  • fixitspud
  • fixitspud's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 11
  • Karma: 0
The user guide doesn't explain how to put the virtue mart boxes on the front page.

I am still no further forward after all this time.

Could you please help?
The administrator has disabled public write access.

Re: Support? 4 years 1 month ago #2772

  • trungdt
  • trungdt's Avatar
  • OFFLINE
  • Administrator
  • Posts: 2287
  • Thank you received: 997
  • Karma: 121
Hello,

Please send your administrator account to services(at)omegatheme.com so i can help you.

Regards
The administrator has disabled public write access.
Time to create page: 0.191 seconds