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Internal 500 error

TOPIC: Internal 500 error

Internal 500 error 4 years 6 months ago #4444

  • person101
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I have intalled template with sample data and all and I keep getting a internal 500 error every once in awhile going to home page...
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Re: Internal 500 error 4 years 6 months ago #4448

  • trungdt
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Can you turn off sef and try with base url ? then let me know

Regards
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Re: Internal 500 error 4 years 6 months ago #4558

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If SEF means search engine friendly URLs then I turned it off, and still no luck sorry for late response I thought it would email me if someone replied...
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Re: Internal 500 error 4 years 6 months ago #4600

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I Updated Joomla to newest update to see if that fixed my issue and now it is internal 500 error 100% now can't see page at all need help now or a refund...
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Re: Internal 500 error 4 years 6 months ago #4601

  • trungdt
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Hello,

Can you try use Joomla default template to test SEF functional, i wanna make sure it will work fine with default Joomla site first. So we can see the error from your hosting or our template.

Regards
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Re: Internal 500 error 4 years 6 months ago #4602

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The Defualt template works fine and any other template works great...
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Re: Internal 500 error 4 years 6 months ago #4604

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person101 wrote:
The Defualt template works fine and any other template works great...
Can you email me FTP and Joomla account again ? So I can check our template on your server ? My email trungdt(at)omegathemedotcom

Regards
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Re: Internal 500 error 4 years 6 months ago #4606

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Just sent email if you need something else let me know.... I have access to all php settings and everything to server cause I own the server this website is hosted on..
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Re: Internal 500 error 4 years 6 months ago #4607

  • linh_omg
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Hi,
After check the site, especially the error_log file, we found these:
...
[16-Apr-2013 21:41:43 America/Chicago] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20090626/ffmpeg.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20090626/ffmpeg.so: cannot open shared object file: No such file or directory in Unknown on line 0

[16-Apr-2013 21:41:43 America/Chicago] PHP Deprecated:  Directive 'register_globals' is deprecated in PHP 5.3 and greater in Unknown on line 0

[16-Apr-2013 21:41:44 America/Chicago] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 359004 bytes) in /home/XYZ/public_html/libraries/phputf8/mbstring/core.php on line 121
...

It seem your host just update to PHP 5.3 and some setting is not match the requirements.
So, please check your php setting to increase the memory limit, current is 32M, need to change to 64M or 128M or greater if possible.

If you change in php.ini, need restart the server.

Thanks
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services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/
Last Edit: 4 years 6 months ago by linh_omg. Reason: spelling correct
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Re: Internal 500 error 4 years 6 months ago #4613

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Thanks so much love your template thanks for fixing issue... And it was me who upgraded I bought a firewall for my server and it lets you know security flaws in your server and I was running an old php version. Thank You...
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