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Tracking & Shipping

Streamline your store's fulfillment. Discover expert insights on shipping automation, branded order tracking, and strategies to reduce delivery times and support tickets.

Cover image for Boost your order and inventory management with workflow automation
Tracking & Shipping

Boost your order and inventory management with workflow automation

The automation of various business processes, from order placement to post-sale, streamlines the entire order management process.

Lily Dinh

Lily Dinh

26 Feb 2023

Cover image for The Secret to a Great Ecommerce Order Confirmation Email
Tracking & Shipping

The Secret to a Great Ecommerce Order Confirmation Email

Before we let you in on the secret ingredients, let’s quickly discuss what an order confirmation email is and why your eCommerce business needs one.

Tristan Do

Tristan Do

15 Nov 2022

Cover image for Why choosing couriers carefully is important?
Tracking & Shipping

Why choosing couriers carefully is important?

The ability to ensure the status of the order from the time of collection at the store to the hand of the recipient, service charges and payments, cargo insurance

Lily Dinh

Lily Dinh

12 Jul 2021

Cover image for Shipping strategies optimization for shipping rate changes in 2026
Tracking & Shipping

Shipping strategies optimization for shipping rate changes in 2026

USPS retail prices increased by an average of 1.9%, retail prices for UPS increased by an average of 4.9% and DHL raised by an average of 5.9% for their DHL Express Worldwide shipping service.

Tristan Do

Tristan Do

30 Oct 2020

Cover image for Shipping policy examples to implement for your Shopify store
Tracking & Shipping

Shipping policy examples to implement for your Shopify store

In this post we are going to show you how shipping policies apply to different circumstances. 

Tristan Do

Tristan Do

27 Oct 2020

Cover image for How to build an appropriate and well-thought shipping policy
Tracking & Shipping

How to build an appropriate and well-thought shipping policy

As an online seller you probably have encountered some of the most common questions from your clients, “when can I get my order?” “how much is the shipping?” etc. Therefore, coming up with an appropriate shipping policy not only helps you set the proper expectations around shipping charges and times, but also raises customer experience in buying at your store.

Tristan Do

Tristan Do

26 Oct 2020

Cover image for Set Your Busy-Season Shipping Strategy
Tracking & Shipping

Set Your Busy-Season Shipping Strategy

Now, after setting your processes, shipments and all stocked up on supplies. What do you do next? It is to figure out the customer-facing details, to be more specific, what are you going to charge for shipping?

Tristan Do

Tristan Do

18 Oct 2020

Cover image for The Ultimate Guide to Shipping on Holidays
Tracking & Shipping

The Ultimate Guide to Shipping on Holidays

The dream is to gain a record-breaking amount of sales during any shopping season, such as Black Friday/Boxing Day, Cyber Monday, Xmas etc. But the reality is even after you have made those sales, you still need to fulfill and ship every order. 

Tristan Do

Tristan Do

18 Oct 2020

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