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Smarter order tracking with branded pages and AI insights

Give customers a clear tracking page to track order status and get real-time tracking updates. Merchants gain AI fulfillment analytics to spot delays and improve delivery performance.

Synctrack Order Tracking dashboard preview
Synctrack Order Tracking feature preview

OmegaTheme’s strength

More than order tracking. A fulfillment tracking experience with AI insights.

Synctrack helps merchants go beyond basic order tracking. Create a branded tracking page where customers can track order status, shipment progress, and estimated delivery date. Behind the scenes, AI fulfillment analytics highlight delays, courier issues, and performance trends so teams can act early, reduce WISMO, and improve delivery reliability.

Get real-time delivery updates across global carriers - all in one place

App Benefits

Track your order easily and enjoy the benefits of smooth order tracking right away. Reduce WISMO tickets, higher CSAT, better post purchase & more revenue.

Reduce WISMO with clear order tracking

Give customers one tracking page to track order status and reduce support tickets.

Build trust with a branded tracking page

Replace carrier pages with your brand for a consistent post-purchase experience.

Keep customers informed automatically

Send tracking notifications when shipment status changes or issues appear.

Spot delivery issues before customers do

AI fulfillment analytics highlight delays, courier issues, and delivery risks early.

Turn tracking data into automation

Push tracking events to Shopify Flow to trigger actions across your store.

Scale tracking without extra operations

Auto-match couriers, manage orders in bulk, and track performance in one place.

Pricing Plans

Choose the perfect plan for your store. Paid plans include 7-day free trial

Free

$ Free
20 orders/month included
2,880+ couriers (DHL, USPS, FedEx, USPS)
Track order on branded tracking page
Email shipment tracking notifications
Order lookup and order tracker
Google translation
Live chat support 24/7

Launch

$ 9/ per monthly

$90/year (or $90/year and save 17%)

200 orders/month included
All Free features included
SMS tracking notifications +$1 bonus
Product upsell blocks
Tracking order analytics dashboard
Custom shipment tracking status
CSV export
Live chat support 24/7
Popular

Scale

$ 49/ per monthly

$490/year (or $490/year and save 17%)

2,000 orders/month included
All Launch features included
SMS tracking notifications +$2 bonus
Estimated delivery date (EDD)
Hide keywords & locations
Courier mapping
Order tracker & tracker tools
Live chat support 24/7

Pro

$ 99/ per monthly

$990/year (or $990/year and save 17%)

5,000 orders/month included
All Scale features included
SMS tracking notifications +$3 bonus
Advanced analytics dashboard
VIP live chat support 24/7
Priority feature requests
Track your order; order track quick

Get started

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