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Stop Losing Margin on Returns: Shopify-built solution to automate returns & boost exchanges

Meet your automated, exchange-first returns portal - we help reduce your reverse-logistics costs, while elevating your customer post-purchase journey.

Synctrack Returns & Exchanges dashboard preview
Synctrack Returns & Exchanges feature preview

OmegaTheme’s strength

1st Built-in Shopify brand-sync return portal & return/exchange management for diverse Shopify stores

We help you auto-sync your Shopify brand assets to power a fully branded in-store return portal, with two-way Shopify status sync to manage returns and exchanges in one place easily.

Issue your customers refund by auto-genrated Shopify account store credit, gift card, discount code and even let your customer to shop for other products to exchange.

App Benefits

Manage returns with an automated returns and exchanges portal, return tracking & return label

Integrate with your WMS & logistics

Synctrack integrates with 2,800+ couriers to auto-generate return labels and unlock discounted rates to cut return costs.

Supercharge with automation

Move beyond manual returns management. Automate your process to save time, reduce costs, and focus on growth.

Hassle-free Shopify sync return managment

We look for ways to reduce operational costs without harming CX by managing Shopify and Synctrack returns in one place.

Unlock more value from your returns

Increase revenue and make your post-purchase experience more as an opportunity with exchange.

Prevent poor condition returns

Stop damaged returns from piling up. Automate return window before they add up.

Get support every step of the way

We don’t do tickets, you’re connected via Slack or WhatsApp with engineers, support, and even our founders, anytime.

Pricing Plans

Choose the perfect plan for your store. All paid plans include a 7-day free trial

Free

All Shopify stores

$ Free
Limited to 5 return requests/month
Unlimited carrier connection & label
Branded return page/ portal
Email notifications
Basic refunds & exchanges
Return policy & window
Live chat support 24/7

PROFESSIONAL

Christmas offer for you: 20% off for first 3-month subscription. Up to 60 return requests/month

$ 19.99/ per monthly
All features in Free, plus
Exchange for different variant
Refund to gift card, discount code
Refund to online bank transfer
Return/Exchange fee
Exchange upsell
Advanced eligiblity rules
Remove Synctrack branding

PREMIUM

Christmas offer for you: 20% off for first 3-month subscription. Up to 120 return requests/month

$ 49.99/ per monthly
All features in Professional, plus
Unlimited return automation rules
Unlimited condition-based workflow
Automatic return shipment tracking
Shopify sync manage returns in one place
Exchange for a different product
Refund to store credit
Partial return for BOGO/Bundle

ENTERPRISE

Christmas offer for you: 20% off for first 3-month subscription. Up to 300 return requests/month.

$ 149.99/ per monthly
All in Premium, plus:
Multi-store: 2+ stores
Integrate your preferred WMS
Returns API & Webhook
Manage portal access for team members
Custom integrations
Pre-build integration
Dedicated onboarding support

Get started

Get in touch with us. We're here to assist you.

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Synctrack® Returns & Exchanges by Omega