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TOPIC: REFUND DONT NEED YOUR SERVICE

REFUND DONT NEED YOUR SERVICE 2 years 9 months ago #6571

  • shikabwe
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I have made several attempts to get a refund from membership renewal that was charged to my card without any response from you. I no longer need your template templates. please refund this invoice

Copy of:


Your Invoice Number 69499 from 11/23/2013

Product/Subscription Title Price
Joomla Standard $59.00
Subtotal $59.00
Total $49.00
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Re: REFUND DONT NEED YOUR SERVICE 2 years 9 months ago #6573

  • linh_omg
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Hi,
Your refund request is processing. Also, please cancel subscription in paypal, see this post:
www.omegatheme.com/pre-sales-questions/s...ancelation.html#5037

Thanks
If you need to send us FTP access / host access, administrator access or any private information:
services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/
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Re: REFUND DONT NEED YOUR SERVICE 2 years 9 months ago #6574

  • shikabwe
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I did not pay using paypal. Can you indicate how many days the "processing" takes. Thanks for your attention
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Re: REFUND DONT NEED YOUR SERVICE 2 years 9 months ago #6576

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Hi,
We will make refund command in next 5hours (end of our work day) and the money can back to your card fast or slow depends on paypal's and your bank's processing.

Thanks
If you need to send us FTP access / host access, administrator access or any private information:
services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/
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Re: REFUND DONT NEED YOUR SERVICE 2 years 9 months ago #6605

  • shikabwe
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Paypal should be immediately. I did not use paypal to pay for this service. How do I cancel the recurring service?
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Re: REFUND DONT NEED YOUR SERVICE 2 years 9 months ago #6607

  • trungdt
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Your account was made payment via paypal, so please login your paypal account or ask paypal service to resolve this issue.

Best Regards
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Re: REFUND DONT NEED YOUR SERVICE 2 years 4 months ago #7542

  • angelaus
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I ve the same Issue.

I was not aware of auto renew. I want to cancel subs and refund please.

ps: I just canceled paypay auto payment
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Re: REFUND DONT NEED YOUR SERVICE 2 years 4 months ago #7547

  • trungdt
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Dear Ali,

Your issue has been processed, please check your account.

Thanks for using our product!
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