Topic: REFUND DONT NEED YOUR SERVICE (1/1) - Forums

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TOPIC: REFUND DONT NEED YOUR SERVICE

shikabwe OFFLINE Fresh Boarder Posts: 16 Karma: 0	I have made several attempts to get a refund from membership renewal that was charged to my card without any response from you. I no longer need your template templates. please refund this invoice Copy of: Your Invoice Number 69499 from 11/23/2013 Product/Subscription Title Price Joomla Standard $59.00 Subtotal $59.00 Total $49.00
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linh_omg OFFLINE Moderator Posts: 908 Thank you received: 568 Karma: 25	Hi, Your refund request is processing. Also, please cancel subscription in paypal, see this post: www.omegatheme.com/pre-sales-questions/s...ancelation.html#5037 Thanks
	If you need to send us FTP access / host access, administrator access or any private information: services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/ The administrator has disabled public write access.

shikabwe OFFLINE Fresh Boarder Posts: 16 Karma: 0	I did not pay using paypal. Can you indicate how many days the "processing" takes. Thanks for your attention
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linh_omg OFFLINE Moderator Posts: 908 Thank you received: 568 Karma: 25	Hi, We will make refund command in next 5hours (end of our work day) and the money can back to your card fast or slow depends on paypal's and your bank's processing. Thanks
	If you need to send us FTP access / host access, administrator access or any private information: services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/ The administrator has disabled public write access.

shikabwe OFFLINE Fresh Boarder Posts: 16 Karma: 0	Paypal should be immediately. I did not use paypal to pay for this service. How do I cancel the recurring service?
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Your account was made payment via paypal, so please login your paypal account or ask paypal service to resolve this issue.

Best Regards

Support email: services(at)omegatheme(dot)com

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angelaus OFFLINE Fresh Boarder Posts: 3 Karma: 0	I ve the same Issue. I was not aware of auto renew. I want to cancel subs and refund please. ps: I just canceled paypay auto payment
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Dear Ali,

Your issue has been processed, please check your account.

Thanks for using our product!

Support email: services(at)omegatheme(dot)com

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