Welcome, Guest
Username: Password: Remember me
Forgot your password? Create an account
Forum
OmegaTheme General
Request and Wishes
REFUND DONT NEED YOUR SERVICE

TOPIC: REFUND DONT NEED YOUR SERVICE

REFUND DONT NEED YOUR SERVICE 3 years 7 months ago #6571

  • shikabwe
  • shikabwe's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
  • Karma: 0
I have made several attempts to get a refund from membership renewal that was charged to my card without any response from you. I no longer need your template templates. please refund this invoice

Copy of:


Your Invoice Number 69499 from 11/23/2013

Product/Subscription Title Price
Joomla Standard $59.00
Subtotal $59.00
Total $49.00
The administrator has disabled public write access.

Re: REFUND DONT NEED YOUR SERVICE 3 years 7 months ago #6573

  • linh_omg
  • linh_omg's Avatar
  • OFFLINE
  • Moderator
  • Posts: 910
  • Thank you received: 568
  • Karma: 25
Hi,
Your refund request is processing. Also, please cancel subscription in paypal, see this post:
www.omegatheme.com/pre-sales-questions/s...ancelation.html#5037

Thanks
If you need to send us FTP access / host access, administrator access or any private information:
services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/
The administrator has disabled public write access.

Re: REFUND DONT NEED YOUR SERVICE 3 years 7 months ago #6574

  • shikabwe
  • shikabwe's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
  • Karma: 0
I did not pay using paypal. Can you indicate how many days the "processing" takes. Thanks for your attention
The administrator has disabled public write access.

Re: REFUND DONT NEED YOUR SERVICE 3 years 7 months ago #6576

  • linh_omg
  • linh_omg's Avatar
  • OFFLINE
  • Moderator
  • Posts: 910
  • Thank you received: 568
  • Karma: 25
Hi,
We will make refund command in next 5hours (end of our work day) and the money can back to your card fast or slow depends on paypal's and your bank's processing.

Thanks
If you need to send us FTP access / host access, administrator access or any private information:
services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/
The administrator has disabled public write access.

Re: REFUND DONT NEED YOUR SERVICE 3 years 7 months ago #6605

  • shikabwe
  • shikabwe's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
  • Karma: 0
Paypal should be immediately. I did not use paypal to pay for this service. How do I cancel the recurring service?
The administrator has disabled public write access.

Re: REFUND DONT NEED YOUR SERVICE 3 years 7 months ago #6607

  • trungdt
  • trungdt's Avatar
  • OFFLINE
  • Administrator
  • Posts: 2287
  • Thank you received: 998
  • Karma: 121
Your account was made payment via paypal, so please login your paypal account or ask paypal service to resolve this issue.

Best Regards
The administrator has disabled public write access.

Re: REFUND DONT NEED YOUR SERVICE 3 years 2 months ago #7542

  • angelaus
  • angelaus's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 3
  • Karma: 0
I ve the same Issue.

I was not aware of auto renew. I want to cancel subs and refund please.

ps: I just canceled paypay auto payment
The administrator has disabled public write access.

Re: REFUND DONT NEED YOUR SERVICE 3 years 2 months ago #7547

  • trungdt
  • trungdt's Avatar
  • OFFLINE
  • Administrator
  • Posts: 2287
  • Thank you received: 998
  • Karma: 121
Dear Ali,

Your issue has been processed, please check your account.

Thanks for using our product!
The administrator has disabled public write access.
Forum
OmegaTheme General
Request and Wishes
REFUND DONT NEED YOUR SERVICE
Time to create page: 0.130 seconds