normal OT Spa installtion say OK, but no Template found

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10 years 7 months ago #5604 by Latifah Abdur
Via FTP verfied that the package is in Templates. But can't be found in Joomla. Please adice.

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10 years 7 months ago #5605 by Trung Duong
What's package that you installed via FTP ?

If it's quickstart package then you can see a tutorial here:

docs.omegatheme.com/products-for-joomla/...ll-site-demo-package

Hope it will help you

Regards

Support email: services(at)omegatheme(dot)com


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10 years 7 months ago #5615 by Latifah Abdur
we installed via joomla not FTP we only used FTP to verify its existence in the template directory

Problem is that after successful joomla install template is not visible in template maneuver

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10 years 7 months ago #5617 by Trung Duong
I think you install wrong package, if you want install demo package you should extract and upload all demo quickstart files to root via ftp and install it like you install a new fresh joomla site.

If you install template only then you should install it via Extension manage and select template install zip file.

Regards

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10 years 7 months ago #5621 by Latifah Abdur
I installed the quickstart one under my current joomla site. I followed the user guide for installation do you suggest I install it into a new joomla account.

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10 years 7 months ago #5626 by Trung Duong
Its a full joomla already with demo data, so you must install it as you install a new joomla site. Do you understand ?

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