Topic: Cannot Download - Authentication Required (1/1) - Forums

TOPIC: Cannot Download - Authentication Required

ceresia OFFLINE Fresh Boarder Posts: 2 Thank you received: 2 Karma: 0	I am trying to download the OT Social Share extension but am having real difficulties. I have registered with the site but when I try to download I am asked for authentication again. I enter my username and password but these seem not to be recognised and I am repeatedly asked to resubmit. Any ideas?
	The administrator has disabled public write access. The following user(s) said Thank You: makcimka

Hello,

I've just tried download with your account via firefox and it works perfect. Please clear your browser cache and try again.

Regards

Support email: services(at)omegatheme(dot)com

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ceresia OFFLINE Fresh Boarder Posts: 2 Thank you received: 2 Karma: 0	Thank you very much trungdt. Your advice was spot-on and I have been able to download. I really appreciate your quick reply. I'm looking forward to installing the extension right now. Thanks again.
	The administrator has disabled public write access. The following user(s) said Thank You: makcimka

arrienne OFFLINE Fresh Boarder Posts: 10 Thank you received: 11 Karma: 0	Fast and reliable answers i got here no need to ask questions i just browse and read and then boom questions answered already thank you
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mcg0603 OFFLINE Fresh Boarder Posts: 1 Thank you received: 1 Karma: 0	Same Error - another one? Even from another computer i cannot access the download..
	The administrator has disabled public write access. The following user(s) said Thank You: makcimka

linh_omg OFFLINE Moderator Posts: 908 Thank you received: 568 Karma: 25	mcg0603 wrote: Same Error - another one? Even from another computer i cannot access the download.. Hi, just type you username and password again into the popup dialog to download.
	If you need to send us FTP access / host access, administrator access or any private information: services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/ The administrator has disabled public write access. The following user(s) said Thank You: makcimka

defactosa OFFLINE Fresh Boarder Posts: 1 Thank you received: 1 Karma: 0	Same problem here. Have tried different browsers, different computers, clearing the cache, the lot... Any help would be appreciated!
	The administrator has disabled public write access. The following user(s) said Thank You: makcimka

linh_omg OFFLINE Moderator Posts: 908 Thank you received: 568 Karma: 25	defactosa wrote: Same problem here. Have tried different browsers, different computers, clearing the cache, the lot... Any help would be appreciated! Tell us your email and we can send directly the plugin. Does this [email protected] work?
	If you need to send us FTP access / host access, administrator access or any private information: services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/ The administrator has disabled public write access. The following user(s) said Thank You: makcimka