Cannot Download - Authentication Required

Louise Grudgings
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11 years 7 months ago #569 by Louise Grudgings

Cannot Download - Authentication Required was created by Louise Grudgings

I am trying to download the OT Social Share extension but am having real difficulties. I have registered with the site but when I try to download I am asked for authentication again. I enter my username and password but these seem not to be recognised and I am repeatedly asked to resubmit.
Any ideas?

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Trung Duong
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11 years 7 months ago #570 by Trung Duong

Replied by Trung Duong on topic Re: Cannot Download - Authentication Required

Hello,

I've just tried download with your account via firefox and it works perfect. Please clear your browser cache and try again.

Regards

Support email: services(at)omegatheme(dot)com

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Louise Grudgings
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11 years 7 months ago #582 by Louise Grudgings

Replied by Louise Grudgings on topic Re: Cannot Download - Authentication Required

Thank you very much trungdt. Your advice was spot-on and I have been able to download. I really appreciate your quick reply.

I'm looking forward to installing the extension right now.

Thanks again.

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Arriane Cornier
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11 years 7 months ago #628 by Arriane Cornier

Replied by Arriane Cornier on topic Re: Cannot Download - Authentication Required

Fast and reliable answers i got here no need to ask questions i just browse and read and then boom questions answered already thank you

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Martin Graetz
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11 years 5 months ago #968 by Martin Graetz

Replied by Martin Graetz on topic Re: Cannot Download - Authentication Required

Same Error - another one? Even from another computer i cannot access the download..

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Linh Robert
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11 years 5 months ago #978 by Linh Robert

Replied by Linh Robert on topic Re: Cannot Download - Authentication Required

mcg0603 wrote: Same Error - another one? Even from another computer i cannot access the download..

Hi,
just type you username and password again into the popup dialog to download.

If you need to send us FTP access / host access, administrator access or any private information:
services(at)omegatheme(dot)com or drop a ticket Notice: Undefined variable: target in /home/omegatheme/public_html/components/com_kunena/template/aurelia/layouts/bbcode/url/default.php on line 32
> www.omegatheme.com/member/

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Cannot Download - Authentication Required

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