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TOPIC: Cannot Download - Authentication Required

Cannot Download - Authentication Required 4 years 9 months ago #569

  • ceresia
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I am trying to download the OT Social Share extension but am having real difficulties. I have registered with the site but when I try to download I am asked for authentication again. I enter my username and password but these seem not to be recognised and I am repeatedly asked to resubmit.
Any ideas?
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Re: Cannot Download - Authentication Required 4 years 9 months ago #570

  • trungdt
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Hello,

I've just tried download with your account via firefox and it works perfect. Please clear your browser cache and try again.

Regards
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Re: Cannot Download - Authentication Required 4 years 9 months ago #582

  • ceresia
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Thank you very much trungdt. Your advice was spot-on and I have been able to download. I really appreciate your quick reply.

I'm looking forward to installing the extension right now.

Thanks again.
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Re: Cannot Download - Authentication Required 4 years 9 months ago #628

  • arrienne
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Fast and reliable answers i got here no need to ask questions i just browse and read and then boom questions answered already thank you :)
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Re: Cannot Download - Authentication Required 4 years 8 months ago #968

  • mcg0603
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Same Error - another one? Even from another computer i cannot access the download..
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Re: Cannot Download - Authentication Required 4 years 8 months ago #978

  • linh_omg
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mcg0603 wrote:
Same Error - another one? Even from another computer i cannot access the download..
Hi,
just type you username and password again into the popup dialog to download.
If you need to send us FTP access / host access, administrator access or any private information:
services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/
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Re: Cannot Download - Authentication Required 4 years 7 months ago #1022

  • defactosa
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Same problem here. Have tried different browsers, different computers, clearing the cache, the lot... Any help would be appreciated!
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Re: Cannot Download - Authentication Required 4 years 7 months ago #1023

  • linh_omg
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defactosa wrote:
Same problem here. Have tried different browsers, different computers, clearing the cache, the lot... Any help would be appreciated!

Tell us your email and we can send directly the plugin. Does this helen@....co.za work?
If you need to send us FTP access / host access, administrator access or any private information:
services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/
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