Download Error

qianqian binti
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11 years 8 months ago #1887 by qianqian binti

Download Error was created by qianqian binti

Hi, i just purchased another single templates package (because silver package failed to me), but now i cant download OT PETSHOP, maybe because i also have another Single template purchase for Digital Box.

Any help please

The following user(s) said Thank You: pannee klinchan

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Linh Robert
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11 years 8 months ago #1888 by Linh Robert

Replied by Linh Robert on topic Re: Download Error

Hi,
We checked the payment of qianqian2 and see 3 orders made but the payment is not completed because there is no transfer from Paypal to our store.
So please check your paypal account (the remain money is enough or not?).
Please see the payment history in your Paypal account to see the reason of failure payments.

Thanks

If you need to send us FTP access / host access, administrator access or any private information:
services(at)omegatheme(dot)com or drop a ticket Notice: Undefined variable: target in /home/omegatheme/public_html/components/com_kunena/template/aurelia/layouts/bbcode/url/default.php on line 32
> www.omegatheme.com/member/

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qianqian binti
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11 years 8 months ago #1891 by qianqian binti

Replied by qianqian binti on topic Re: Download Error

i paid using my Paypal linked to my Union pay, payment is completed and i even got a invoice, total 223.85RMB has been cut from my account.

Please confirm your account.

The name is different because my paypal use another email not the one i register here..

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Trung Duong
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Administrator

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11 years 8 months ago #1899 by Trung Duong

Replied by Trung Duong on topic Re: Download Error

Hello,

We're really sorry about payment problem, i've just checked paypal system and got your payment. Now you can login and download your pretty Joomla template from our library.

Thank you for your patience and understanding in this matter!

Support email: services(at)omegatheme(dot)com