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TOPIC: Not Working. Need Mootools?

Not Working. Need Mootools? 5 years 4 days ago #173

  • kraymitchell
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I installed the module and placed it, but nothing happens when I click on it.

It's installed on another site of mine and works fine. I'm using a custom template and component on my site, so I am assuming this is the reason. Perhaps not a new enough version of MooTools?

Is there a way to upgrade this? Any other ideas I can try?
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Re: Not Working. Need Mootools? 5 years 4 days ago #176

  • trungdt
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Can you post your site here ? Regards
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Re: Not Working. Need Mootools? 5 years 3 days ago #177

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I can, but it's not public at the moment so if you let me know where to send U/P.

thanks.
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Re: Not Working. Need Mootools? 5 years 2 days ago #180

  • linh_omg
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kraymitchell wrote:
I can, but it's not public at the moment so if you let me know where to send U/P.

thanks.
Hi kraymitchell,
You can see the html code in the firebug window to make sure the mootools library file already loaded and loaded only once. You also may check the version of your loaded mootools file.
If the pproblem still there, send us an contacts via (including u/p) http://www.omegatheme.com/contact-us/contact-support-team.html

Thanks for using our products
If you need to send us FTP access / host access, administrator access or any private information:
services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/
Last Edit: 5 years 1 day ago by linh_omg.
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