normal Add to Cart does not update properly

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10 years 11 months ago #4653 by Trung Duong
Hello,

I think you should download template file again and install it on new server and make sure it runs fine first as our demo site. Because it did not run fine even Joomla! template default for now. I need you install a test demo on your server first.

Regards

Support email: services(at)omegatheme(dot)com


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10 years 11 months ago #4656 by Basheer Noorgat
Hi,

I installed demo.

1.
www.nmc.za.com/test
Seems to be working
JM 2.5.7 and older VM.

2.
My test server
www.nmc.za.com
This has a problem.
On this server, I have installed a backup of my live site.
I have upgraded JM to 2.5.8 and latest VM
I tried re-installing just the template file.

3.
What is the next step?
How do we find the fault?

NB. I have emailed you all login details for the test server.

Thanks

Basheer

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10 years 11 months ago #4657 by Trung Duong
Hello,

1. Update Joomla 2.5.9 for: www.nmc.za.com/test and no install any 3rd extension. Then test it. If it's ok then upgrade VM then test functional again.

Regards

Support email: services(at)omegatheme(dot)com


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10 years 11 months ago #4660 by Basheer Noorgat
Hi

I think I am making some progress.

I had disabled Joomla cache because the was a cache problem. The cache was growing to 1gb in size in a few days.

The cart was still giving problems at this stage.

I may have updated other components in this time as well.

About 1 month ago I installed Jot Cache for caching.

Today I came across a few posts regarding VM and Jot cache.

I disabled jot cache on my live site (nmcexquisite.com) and so far the cart seems to be working.

I will continue to run with no cache for a while and see if the problem is fixed.

Thanks for you help so far. I will keep you posted.

Regards

Basheer

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