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TOPIC: Problem with product view

Problem with product view 2 years 10 months ago #6500

  • mamoreno
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We have installed the OT KID template and everything works ok, but then suddenly the article view has stopped working properly (the template is not applied). We send you a link to our website so that we can help.

wwww.mundodecolor.com/web
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Re: Problem with product view 2 years 10 months ago #6502

  • trungdt
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It's working fine with me, example with this article: www.mundodecolor.com/web/index.php/about-top

Regards
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Re: Problem with product view 2 years 10 months ago #6510

  • mamoreno
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YES, now it works fine, but when activated in the store settings the option to show subcategories, then fails.
If you do not activate the option to show subcategories we can not see the products under these subcategories
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Re: Problem with product view 2 years 10 months ago #6511

  • mamoreno
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YES, now it works fine, but when activated in the store settings the option to show subcategories, then fails.
If you do not activate the option to show subcategories we can not see the products under these subcategories
If you look this morning you can check this
You can try whith any of these products:
mundodecolor.com/web/index.php/tienda/be...ueros-y-leggins-bebe
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Re: Problem with product view 2 years 9 months ago #6515

  • mamoreno
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We have installed a template OT KID, everything is working fine but when in the store settings activate the option to show subcategories ( virtuemart / configuration / templates / show childres categories ), then the product view fails and does not load the template.

You can check this in: www.mundodecolor.com/web2
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Re: Problem with product view 2 years 9 months ago #6521

  • mamoreno
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We have installed a template OT KID, everything is working fine but when in the store settings activate the option to show subcategories ( virtuemart / configuration / templates / show childres categories ), then the product view fails and does not load the template.

You can check this in: www.mundodecolor.com/web2
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Re: Problem with product view and others 2 years 9 months ago #6523

  • mamoreno
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In the same installation www.mundodecolor.com, we have problems because the system not send mail order confirmation to the store manager but yes for the mail to customer.

And we can't set the information for the shop.

In virtuemart / configuration / shop the only tab that appears is the "additional configuration".
Thanks in advance.
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Re: Problem with product view and others 2 years 9 months ago #6528

  • trungdt
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please post one for all your request, i can see all your product with your links. Don't know what's your issue ? can you take screenshot or just send url with your issues ?
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Re: Problem with product view and others 2 years 9 months ago #6537

  • mamoreno
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We have three problems:

Product view gets no template if we activate "show children category" in shop / configuration / template.

www.mundodecolor.com/web2/index.php/kid-...-minim-veniam-detail


In the same installation does not send mail to shop administrator when you place an order


We can not set up shop information
In virtuemart / configuration / shop the only tab that appears is the additional configuration.

The site is www.mundodecolor.com/web2

Thanks in advance.
Last Edit: 2 years 9 months ago by mamoreno.
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Re: Problem with product view and others 2 years 9 months ago #6538

  • trungdt
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Can you send admin for me? maybe you did not select template for category.

Regards
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