TOPIC: Problem with product view

Problem with product view 9 years 3 months ago #6500

  • mamoreno
  • mamoreno's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 7
  • Karma: 0
We have installed the OT KID template and everything works ok, but then suddenly the article view has stopped working properly (the template is not applied). We send you a link to our website so that we can help.

wwww.mundodecolor.com/web
The administrator has disabled public write access.

Re: Problem with product view 9 years 3 months ago #6502

  • trungdt
  • trungdt's Avatar
  • OFFLINE
  • Administrator
  • Posts: 2284
  • Thank you received: 998
  • Karma: 121
It's working fine with me, example with this article: www.mundodecolor.com/web/index.php/about-top

Regards
The administrator has disabled public write access.

Re: Problem with product view 9 years 3 months ago #6510

  • mamoreno
  • mamoreno's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 7
  • Karma: 0
YES, now it works fine, but when activated in the store settings the option to show subcategories, then fails.
If you do not activate the option to show subcategories we can not see the products under these subcategories
The administrator has disabled public write access.

Re: Problem with product view 9 years 3 months ago #6511

  • mamoreno
  • mamoreno's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 7
  • Karma: 0
YES, now it works fine, but when activated in the store settings the option to show subcategories, then fails.
If you do not activate the option to show subcategories we can not see the products under these subcategories
If you look this morning you can check this
You can try whith any of these products:
mundodecolor.com/web/index.php/tienda/be...ueros-y-leggins-bebe
The administrator has disabled public write access.

Re: Problem with product view 9 years 3 months ago #6515

  • mamoreno
  • mamoreno's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 7
  • Karma: 0
We have installed a template OT KID, everything is working fine but when in the store settings activate the option to show subcategories ( virtuemart / configuration / templates / show childres categories ), then the product view fails and does not load the template.

You can check this in: www.mundodecolor.com/web2
The administrator has disabled public write access.

Re: Problem with product view 9 years 3 months ago #6521

  • mamoreno
  • mamoreno's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 7
  • Karma: 0
We have installed a template OT KID, everything is working fine but when in the store settings activate the option to show subcategories ( virtuemart / configuration / templates / show childres categories ), then the product view fails and does not load the template.

You can check this in: www.mundodecolor.com/web2
The administrator has disabled public write access.

Re: Problem with product view and others 9 years 3 months ago #6523

  • mamoreno
  • mamoreno's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 7
  • Karma: 0
In the same installation www.mundodecolor.com, we have problems because the system not send mail order confirmation to the store manager but yes for the mail to customer.

And we can't set the information for the shop.

In virtuemart / configuration / shop the only tab that appears is the "additional configuration".
Thanks in advance.
The administrator has disabled public write access.

Re: Problem with product view and others 9 years 3 months ago #6528

  • trungdt
  • trungdt's Avatar
  • OFFLINE
  • Administrator
  • Posts: 2284
  • Thank you received: 998
  • Karma: 121
please post one for all your request, i can see all your product with your links. Don't know what's your issue ? can you take screenshot or just send url with your issues ?
The administrator has disabled public write access.

Re: Problem with product view and others 9 years 3 months ago #6537

  • mamoreno
  • mamoreno's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 7
  • Karma: 0
We have three problems:

Product view gets no template if we activate "show children category" in shop / configuration / template.

www.mundodecolor.com/web2/index.php/kid-...-minim-veniam-detail


In the same installation does not send mail to shop administrator when you place an order


We can not set up shop information
In virtuemart / configuration / shop the only tab that appears is the additional configuration.

The site is www.mundodecolor.com/web2

Thanks in advance.
Last Edit: 9 years 3 months ago by mamoreno.
The administrator has disabled public write access.

Re: Problem with product view and others 9 years 3 months ago #6538

  • trungdt
  • trungdt's Avatar
  • OFFLINE
  • Administrator
  • Posts: 2284
  • Thank you received: 998
  • Karma: 121
Can you send admin for me? maybe you did not select template for category.

Regards
The administrator has disabled public write access.
Time to create page: 0.101 seconds