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TOPIC: pdf dont work

pdf dont work 4 years 2 months ago #1610

  • dh12355
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Hello,

i use this template under unterkunft-wetterblick.de/preise.html but pdf dont work.
I use the version 1.5
Thanks for Help!
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Re: pdf dont work 4 years 2 months ago #1615

  • linh_omg
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Hi,
I see this error:
Warning: imagejpeg(): open_basedir restriction in effect. File(/tmp/jpgONWify) is not within the allowed path(s): (/var/www/htdocs/ks24120) in /var/www/htdocs/ks24120/html/libraries/tcpdf/tcpdf.php on line 3880 Warning: imagejpeg(): Invalid filename in /var/www/htdocs/ks24120/html/libraries/tcpdf/tcpdf.php on line 3880 Warning: getimagesize(): open_basedir restriction in effect.

Please check your host for missing requirement to run pdf creating via tcpdf.

Thanks
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Re: pdf dont work 4 years 2 months ago #1633

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can you give me a information what is to do?
Thanks a lot!
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Re: pdf dont work 4 years 2 months ago #1636

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Warning: imagejpeg(): open_basedir restriction in effect. File(/tmp/jpgONWify) is not within the allowed path(s): (/var/www/htdocs/ks24120) in /var/www/htdocs/ks24120/html/libraries/tcpdf/tcpdf.php on line 3880 Warning: imagejpeg(): Invalid filename in /var/www/htdocs/ks24120/html/libraries/tcpdf/tcpdf.php on line 3880 Warning: getimagesize(): open_basedir restriction in effect.

It seem you need review the PHP configuration of open_basedir: /tmp/ must writeable and you can try create a writeable /tmp folder in /var/www/htdocs/ks24120/ and /var/www/htdocs/ks24120/html/tmp also must be writeable.


Thanks
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Re: pdf dont work 4 years 2 months ago #1641

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Hello,

thanks a lot for your answer.
I have a managed Server and i dont can create a new folder in /var/www/htdocs/ks24120/.
But the Supporter of the Server told me that there ist a folder named "temp". I also dont can rename it. So can i change some configuration so that it works with the folder "temp"?
Thanks for help!
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Re: pdf dont work 4 years 2 months ago #1645

  • linh_omg
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Please review your Joomla! configuration (configuration.php) and set tmp path to /var/www/htdocs/ks24120/html/tmp.
I think you can create folder in /var/www/htdocs/ks24120/html/ and set permission to 777 via ftp.


Thanks
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Last Edit: 4 years 2 months ago by linh_omg.
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Re: pdf dont work 4 years 2 months ago #1651

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In the configuration.php there is the right path:
var $tmp_path = '/var/www/htdocs/ks24120/html/tmp';
And the Folder has the permission 777.
But it dont work.
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Re: pdf dont work 4 years 2 months ago #1655

  • linh_omg
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I suggest that you can install the site in other host to make sure you got the Joomla! supported host or not.

Thanks
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Re: pdf dont work 4 years 2 months ago #1667

  • dh12355
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I have a lot of installation at the same server and a lot of installation ( themes ) from you. All of them work.
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Re: pdf dont work 4 years 2 months ago #1673

  • linh_omg
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Hi,
Please provide us admin access to administrator section and ftp access if possible and we will help you check it.

Thanks
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Re: pdf dont work 4 years 2 months ago #1772

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Last Edit: 4 years 2 months ago by linh_omg.
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Re: pdf dont work 4 years 2 months ago #1822

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please close the topic.
Thanks!
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