normal update to the latest version virtuemart

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11 years 2 months ago #3867 by juan alberto leon
Hi good day:

I have a page web with template ot digital box, when I downloaded was the 2.0.6 version viertuemart, but now already there is version 2.0.18 but when I wanted update to this latest version, there was a problem, desaparece the component viertuemart in the panel adminstration.... only show the virtumart AIO so I need you help me .

I have other web page and didn't happen that, only with this

I hope your answer
Thnaks
The name page web is in the picture

Attachment problemwithvirtuemart.png not found

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11 years 2 months ago - 11 years 2 months ago #3882 by Trung Duong
Hello,

Our template pakcage was updated to 2.0.12 and you should download and use newer template then reinstall VM 2.0.18, it will be ok.

Regards

Support email: services(at)omegatheme(dot)com


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Last edit: 11 years 2 months ago by Trung Duong.

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11 years 1 month ago #3930 by juan alberto leon
thanks but how I can reinstall VM 2.0.18? I have a page web now with your template, I have added a lot of products and my site web is operating 8 months ago. How I can reinstall without delete anything in my page web or without happen anything to my web page?


Thanks?

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11 years 1 month ago #3931 by Trung Duong
Hello,

Can you backup your site and then install backup site somewhere on your server then install new vm on test site ?

Regards

Support email: services(at)omegatheme(dot)com


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11 years 1 month ago #3949 by juan alberto leon
Yes I can, but and where are your VM version to Digital box?

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11 years 1 month ago #3956 by Trung Duong
Hello,

You can install with latest VM version( don't uninstall before install new version).

Regards

Support email: services(at)omegatheme(dot)com


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