Hi,

I have purchase your theme and installed on my server. but from the time it installed, the home page category's comes with huge gaps. then I reset that module but it made it worse. and now its looks like this. serqspq.brinkster.net/enrichps/index.php even there are some categories in the footer as well. Please help

Thanks
skulasinghe

Hello,

Did you install quickstart package or just install theme only ?

Regards

quick start package. i purchased it. two days back

Can you send me your site url and admin account to email support? so i can check it

Sure

it's

serqspq.brinkster.net/enrichps/enrichadmin/
username: This email address is being protected from spambots. You need JavaScript enabled to view it.
pw: enrich123*

thanks
skulasinghe

Any Luck??

skulasinghe

Hello,

Can you send me your FTP account to email ?

Regards

Hi,

Im really sory that I can't do it because it has more than 50 websites hosted. its a shared server. is there any posibility that if you can help me without giving you the FTP details?. Or if you thoughly need it I can come teamviwer and you can log in to my computer nd do it while im looking at it. I hope you understand.

thanks
skulaisnghe

So you can zip your files and export sql then send me link to download ? so i can install it on my server and easy check and fix issues

Regards

ok sure i will send it within the day thank you

website files: serqspq.brinkster.net/enrichps/enrichps.zip
database file: serqspq.brinkster.net/enrichps/1386349075-2619d5c.zip

thanks alot
skulasinghe

Hi

Did you manage to go through it for me?

Thanks
skulasinghe

Hello,

Your request refund was processed cause your file has virus.

Regards

hi

what? I haven't requested for a refund! I requested you to check my home page category block. And I'm sure that there are no any viruses because I have an updated antivirus. Are you talking to the right person?

thanks
skulasinghe

Oh, Sorry. I will download and check this soon

Regards

hi

oh. ok. see? I knew that you were talking to the wrong person. lol
please do it soon

thanks
skulasinghe

Hello,

Please download new files from this url:

magenmarket.com/demo/enrichps.zip

Regards

hi

thanks. how do I upload the database?

thanks
skulasinghe

Hi

I have managed to upload everything but now it shows an empty page. can you help me with that?
I have added my server setting to the setting.inc file and changes the url from localhost to the proper one. but still the blank page is there.

thanks
skulasinghe

Hello,

You should edit table shop_url too(replace your domain and domain_ssl value)

regards