No access at memebership renewall

Hello there,

Today, before around 15 hours i renewed my subscription through paypal and yet i don't have any access to my renewed subscription. I Need to use a template of yours asap!

Please check and provide access

Hello pm4698!

I am very sorry that this has a major influence on you!
I've fixed them, you access and use our template.
again apologize to you, very happy for you to use our template.

Regards,
Kien