normal No access. Help!

More
11 years 3 months ago #3301 by Pavel Tsenev
I paid the "Gold", downloaded 1 pattern. Now I can not enter the site.
Support is not responding.
Somebody working in your company?

Please Log in or Create an account to join the conversation.

More
11 years 3 months ago #3308 by Pavel Tsenev
Replied by Pavel Tsenev on topic Re: No access. Help!
Thank you for your order. You may find order details below:

Your Invoice Number 38318 from 11/15/2012

Product/Subscription Title Price
Joomla Gold Membership $69.00
Subtotal $69.00
Total $69.00

--
Best Regards,
OmegaTheme - Joomla template club

I can not download templates, why?

Please Log in or Create an account to join the conversation.

More

Notice: Undefined variable: end_tag_params in /home/omegatheme/public_html/libraries/kunena/External/Nbbc/src/BBCode.php on line 2321

Notice: Undefined variable: end_tag_params in /home/omegatheme/public_html/libraries/kunena/External/Nbbc/src/BBCode.php on line 2321

Notice: Undefined variable: end_tag_params in /home/omegatheme/public_html/libraries/kunena/External/Nbbc/src/BBCode.php on line 2321
11 years 3 months ago #3310 by Trung Duong
Replied by Trung Duong on topic Re: No access. Help!
Hello,

Did you complete payment ? cause i've checked your account, it's free account only and i did not see any payment from your account. Can you provide your pay gate info (paypal, moneybooker, ... and id of the payment ?)

Best Regards

Support email: services(at)omegatheme(dot)com


Follow Us to keep updated!

[img


[img


[img]...[/img]

[img]...[/img]

[img]...[/img]

Please Log in or Create an account to join the conversation.

More
11 years 3 months ago #3313 by Pavel Tsenev
Replied by Pavel Tsenev on topic Re: No access. Help!
Please check the user "pavel01". Paid paypal. I do not have access to your site. Earlier I downloaded one template. Now Username or password incorrect.

Please Log in or Create an account to join the conversation.

More
11 years 3 months ago - 11 years 3 months ago #3315 by Pavel Tsenev
Replied by Pavel Tsenev on topic Re: No access. Help!
Unique Transaction ID # 3C1036897F604160M
Sent to:
The Trung Duong (The recipient of this payment is Non-U.S. - Verified)
Email:
[email protected]
Total amount:
-$69.00 USD
Fee amount:
$0.00 USD
Net amount:
-$69.00 USD

Date:
Nov 15, 2012
Time:
09:49:35 PST
Status:
Completed

Name: The Trung Duong (The recipient of this subscription is Non-U.S. - Verified)
Email: [email protected]
Subscription Date: Nov 15, 2012
Time: 09:49:34 PST
Status: Active
Next Payment Date: May 16, 2013
Amount: $69.00 USD
Subscription Terms: $69.00 USD for each 6 months
Item Name: Joomla Gold Membership
Invoice Number: 38318-HMT
---
Last edit: 11 years 3 months ago by Pavel Tsenev.

Please Log in or Create an account to join the conversation.

More
11 years 3 months ago #3316 by Trung Duong
Replied by Trung Duong on topic Re: No access. Help!
Hello,

You used another account to purchase, it's "pavel01" you can login with this user and download your templates.

Best Regards

Support email: services(at)omegatheme(dot)com


Follow Us to keep updated!

[img


[img


[img]...[/img]

[img]...[/img]

[img]...[/img]

Please Log in or Create an account to join the conversation.

Time to create page: 0.277 seconds

About Growth

Innovative tech for eCommerce growth

Contact Info

Head: No. 3, 175/55 Lane, Lac Long Quan St., Nghia Do Ward, Cau Giay District, Hanoi City, Vietnam